“This article has been produced by an independent contributor and does not reflect the views and opinions of the Immediation team or the brand as a whole.”
As a stock broker, you know that mediation is an important part of your job. After all, it is mediation that helps to keep the peace between buyers and sellers and ensure that everyone gets what they want. However, mediation can also be a difficult and complicated process. There are a number of different mediation strategies that you can use, and it can be tough to know which one is best for each situation. To help you out, here are the three best mediation strategies for stock brokers:
- The first mediation strategy is to find common ground. This means finding points of agreement between the two parties so that you can start to build a consensus. This can be tricky, but it is often possible to find at least some areas of agreement if you look hard enough. Once you have found common ground, you can start to work on resolving the differences between the two parties.
- The second mediation strategy is to identify the interests of each party. This means understanding what each party wants and needs from the mediation process. Once you know what each party is looking for, you can start to negotiate a resolution that meets everyone’s needs.
- The third mediation strategy is to use Active Listening. This means really paying attention and ensuring you are actively hearing your customers requests and supporting them in achieving an active resolution.
Unfortunately, even with these strategies in place, there are times where problems escalate and it is worth employing a professional team to support your mediation process.
There are many reasons why mediation is a useful tool for resolving disputes. First, it allows the parties to have a direct say in the outcome of the dispute. In court, the judge or jury decides the case, but in mediation, the parties have control over the outcome.
Second, mediation is usually faster and cheaper than litigation. Third, mediation is confidential, so the parties can discuss sensitive information without worrying that it will be made public.
Finally, mediation can help preserve relationships, which is often important when the parties have to continue to work together after the dispute is resolved. For all these reasons, mediation is an attractive option for resolving disputes.
Are you facing the prospect of mediation yourself?
The team of legal and technical experts at Immediation are here to help guide you through the mediation process and reach the best possible outcome. You can do it 100% online or opt to use a managed service where the Immediation personnel do everything for you, from start to finish.
Mediation is a good first step in the dispute resolution process. It’s Immediation’s goal to help you sustain your business relationships, while resolving the matter quickly and professionally.
Want to know more, or enquire about your business dispute? Simply fill out the form on the contact page and they’ll be in touch.